Delivery & Returns
We aim to dispatch all goods that are in stock within 5 working days from the order date and are sent either by Royal Mail or with a courier company. If you need the items sooner than this, please drop us an email and we will do our best to accommodate this for you. Where applicable the customer is responsible for any duty and taxes that may occur. We currently do not ship internationally.
Please note that over the Christmas period your orders may take slightly longer than usual. If the item which you order is out of stock, or is going to be delayed in any way, we will contact you via email and offer you the option to cancel should you not wish to wait.
If you would like to collect your order from our HQ, please email us at firstname.lastname@example.org to arrange a time. Just click on the "Collect from HQ" option in delivery.
Free Standard Delivery on orders over £75
Standard Delivery - up to 1KG £3.00
Larger Items Standard Delivery - up to 2KG £5.00
Collect from HQ Free
Goods must be sent back within 14 days of receiving the items. Customers are required to pay for the returns to be shipped back and until they are received back in perfect condition it is the customers responsibility, we therefore suggest you use a tracked postage service with insurance.
Please note: We only accept the return of items if sent back in original unused condition; we reserve the right to reject items that are returned in what we consider to be an unsaleable condition.
Please send returns to:
Forever Wild, Everdon Hill House, Newnham Road, Everdon NN11 3BP